Step-by-step guide
How to get the Starlink free month, step by step
Seven short steps. One thing to do in each. Most people who miss out slip on step 3 or 4.
Short answer
Open a current customer’s referral link on the device you’ll order on, and finish the order on starlink.com in that same browser. Then pay bill 1 as normal and keep a full-speed plan. The credit comes off bill 2.
Before you start
- A US service address where the dish will sit, or your home base for Roam.
- Never had Starlink on any account, at any address.
- A referral link from someone with Starlink at a US address.
- A card and about 15 quiet minutes so you finish in one go, in one browser.
The seven steps
- Before anything else, 1 minute
Check you qualify
Answer the five questions in the eligibility checker. It tells you straight away if a store kit, a past subscription or a non-US address would rule you out.
- Before you order
Get a referral link from a current US customer
Any customer on a Residential or Roam plan has one in their Starlink account under Referrals. There’s no code to type: the link itself carries the free month.
- Order day
Open the link on the device you’ll order on
Tap or click it on the phone or computer where you’ll pay. Don’t copy it to another device or into the Starlink app, and don’t open it in a private window you’ll close halfway through.
Why the same browser matters
The link is how starlink.com knows who referred you. Starlink doesn’t publish how it keeps track. If you open the link on your phone and pay on a laptop, the order may arrive without the referral. Then there’s no free month to apply. Starlink also doesn’t say whether a link opened in a browser carries into the app unverified, so we play safe.
- Order day, same session
Choose your plan and order on starlink.com, in that same browser
Enter your US service address. Starlink checks whether it can serve you there. Pick a Residential or Roam plan and pay. Starlink shows the eligible plans as you sign up.
“The Referred Subscriber must purchase a Starlink Kit and subscription directly from www.starlink.com. Signing up through any other channel is not eligible for a Reward, including, but not limited to, retail stores, unauthorized resellers, or a private transfer from a third party.”
From Referral Program Terms, US (starlink.com legal document DOC-1882-84808-83). Read . - Delivery week
Set up the kit. Bill 1 is charged at full price.
Your first charge comes on the day you activate, or 7 days after delivery if that’s sooner. That’s your Payment Due Date. Paying month 1 in full is normal.
- Month 1
Look for the email, then preview bill 2
Starlink emails you when the free month is confirmed. In your account, preview your upcoming bill: month two should show as free.
- Months 1 and 2
Keep a full-speed plan through two full billing cycles
Don’t switch to Standby or cancel before bill 2. Starlink counts two full cycles on a full-speed plan before the referral is complete.
“The Referred Subscriber must maintain continuously subscribed and in good standing for two full monthly billing cycles in order for a Pending Referral to mature to an Eligible Referral.”
From Referral Program Terms, US (starlink.com legal document DOC-1882-84808-83). Read .
What happens after you order
- Order confirmation. Starlink emails a receipt and ships the kit.
- Bill 1 on your Payment Due Date. Full price. If Starlink can’t work at your place, you have 30 days from this date to return the kit for a refund.
- A “free month confirmed” email. Starlink’s help page says it sends one. Keep it.
- Bill 2, one month later. The credit is taken off. See the timeline.
Common reasons it fails
Each of these has cost someone their free month
- Opened the link on one device, ordered on another. What to do
- Bought the kit in a store, or ordered by phone. Why it can’t apply
- Had Starlink before, even at another address. Returning customers
- Switched to Standby or cancelled before bill 2. Standby and cancelling
- A service address outside the US. Addresses abroad
Questions people ask
Is there a Starlink promo code for the free month?
Can I order in the Starlink app instead?
Can someone order it for me?
Does the free month make the kit cheaper?
Sources
Where to next
- When the free month shows upYou pay month 1. The credit comes off bill 2. Put in a date to see yours.
- Free month not showing up?Answer up to five questions to find which check failed and what to do.
- Which plans get the free monthResidential, Roam and the Mini: what qualifies and what one month is worth.
- Is there a Starlink free trial?No trial plan. A 30-day return window, and a free month that works differently.