Blog
Guides for the questions the tools can’t answer
The checker, the date tool and the troubleshooter cover the common paths. These articles go deep on the unusual ones: a used kit, a second home, a bill that looks wrong, a return on day 29. Every rule links to Starlink’s own text with the date we read it.
Who qualifies
Edge cases: used kits, second homes, past accounts and what “new customer” means. Start with the main guide: Who qualifies for the free month.
Already have Starlink? Second kits, second homes and a second person in the householdExisting Starlink customers don’t get the free month on a second kit or vacation home. What about a spouse or adult child? What the terms say and leave open.Updated 
Already ordered Starlink without a referral link? Whether the free month can be added nowOrdered Starlink without the referral link? Starlink says it can’t issue referral credits when the link wasn’t used. What’s still possible, and when.Updated 
Am I still a new Starlink customer? Accounts, cancelled orders, past returns and new emailsMade an account, cancelled an order or returned a kit before? How Starlink’s “never been a subscriber” rule likely reads for each case, and when to ask first.Updated 
Bought a used, gifted or left-behind Starlink kit? Why there’s no free month, and your optionsA secondhand, gifted or left-behind Starlink kit doesn’t qualify for the referral free month. Why, how to activate it properly, and when a new kit makes sense.Updated 
Can a business or LLC get the Starlink free month? The natural-person ruleStarlink’s referral terms say referred customers must be natural persons, and every listed plan is personal. What that means for companies and home offices.Updated 
Only need Starlink part of the year? The free month and “genuine intent to stay”Can seasonal or part-year Starlink users get the referral free month? What “genuine intent to stay” means, when it’s safe to pause, and when to skip it.Updated
When the credit lands
The Payment Due Date, bill 2, the bill preview and what to check on each bill. Start with the main guide: When the free month shows up.
Cancelling after the free month: timing that keeps the credit and avoids an extra billWhen to cancel Starlink after the referral free month so two full billing cycles count and bill 3 isn’t charged, with dated examples and the UTC cutoff.Updated 
Does the free month cover the rental fee, taxes and other charges?The Starlink free month promises one month of service. What that means for the rental fee, sales tax, prorated charges and extra data, and how to check.Updated 
How to check the free month in your Starlink bill previewWhere to find Starlink’s bill preview on the web and in the app, what the free-month credit looks like on bill 2, and what to do if it isn’t there yet.Updated 
If Starlink changes the referral rules after you order: which version appliesStarlink can change its referral terms on 30 days’ notice. What the terms say about orders already in progress, and how to keep a dated record of the rules.Updated 
The Payment Due Date: the one date that sets your free-month timelineYour Starlink Payment Due Date decides when bill 1 hits, when the return window closes and which bill carries the free month. How to find yours.Updated
Credit missing
Calm, step-by-step help when bill 2 shows full price or no email came. Start with the main guide: Free month not showing up?.
Bill two shows full price: what to check, in orderYour second Starlink bill shows full price instead of the free month. Five checks in the order that solves most cases, and what to send support if none fit.Updated 
Contacting Starlink support about a missing free month: what to sendHow to contact Starlink support about a missing referral free month: where to open the ticket, a message you can copy, and the screenshots to attach.Updated 
Moving house in your first two Starlink months: what happens to the free monthMoving before bill two? How a service address change, a plan swap or a pause affects the Starlink free month, and the one move that ends it.Updated 
No free-month email from Starlink? What it does and doesn’t meanDidn’t get Starlink’s free-month confirmation email? Why it may be late or filtered, how to tell real Starlink mail from fakes, and the check that matters more.Updated
Trial and returns
The 30-day return window, what a refund covers, and how it differs from the free month. Start with the main guide: Is there a Starlink free trial?.
“Starlink free trial” claims, checked: what’s real and what isn’t“30-day free trial,” “first month free,” “free dish”: nine Starlink claims you’ll see online, checked against Starlink’s own terms and help pages.Updated 
Returning a rented vs a bought Starlink kit: deadlines, refunds and chargesRented and bought Starlink kits have different return deadlines and refunds: the 7-day, 30-day and after-cancel rules, the full-price charge, and safe dates.Updated 
The free month and the 30-day return window on one calendarThe Starlink return window closes right around the day the free month lands on bill 2. Dated examples, what each one is worth, and how to decide by day 25.Updated 
What to test in your first 30 days with Starlink, before the return window closesA week-by-week plan for testing Starlink at home inside the 30-day return window: sky view, busy hours, real work, and keeping the kit returnable.Updated
Ordering right
Addresses, checkout and safety checks so the order qualifies the first time. Start with the main guide: How to get the free month, step by step.
Helping a parent order Starlink with the free month: whose name, card and deviceHelping a parent or relative order Starlink? Whose name goes on the account, which device and email to use, and how to keep the free month on track.Updated 
How to tell you’re on the real starlink.com before you payBefore entering card details, check you’re really on starlink.com. How to read the address, what Starlink never asks for, and what to do if you already paid.Updated 
Ordering mistakes that cost people the Starlink free monthThe ordering mistakes that cost people the Starlink referral free month, from store kits and switching devices to pausing early, and how to avoid each one.Updated 
Service address vs shipping address: getting both right for the free monthWhat Starlink’s service and shipping addresses each control, which one matters for the free month, P.O. box and rural rules, and how to fix mistakes.Updated
Plans
Residential, Roam and the Mini: plan choice, switching and what the month is worth. Start with the main guide: Which plans get the free month.
Changing plans before bill two: what happens to the free monthUpgrading, downgrading or switching Starlink plans before your second bill: NOW vs DATE timing, prorated charges credits don’t cover, and what isn’t published.Updated 
Ordering a Starlink Mini with the free month: plans and checksDoes a Starlink Mini get the referral free month? Which plans it runs on in the US, why store Minis don’t qualify, and how the Mini Kit for Travel differs.Updated 
Residential or Roam for the free month: how to chooseStarlink Residential and Roam plans both carry the referral free month. How they differ, what the month is worth on each, and which fits home or travel.Updated 
Starlink plans the free month doesn’t list: Priority, Personal Maritime, Standby and morePriority, Personal Maritime, General Aviation, Standby and Business plans aren’t on Starlink’s free-month list. What each is, and what to pick instead.Updated